Login to play this video.
What are the general do’s and don’ts when taking and making phone calls?

What are the general do’s and don’ts when taking and making phone calls?

speaker
Eve O’ConnorCapita Employee Benefits
First Impressions Matter!
1
01:48
Making a confident first impression
Lou Harris
2
01:04
How can we make a good first impression when we speak to people on the phone?
Eve O’Connor
3
01:43
Why is being good at public speaking important?
Michael Ronayne
01:04
What are the general do’s and don’ts when taking and making phone calls?
Eve O’Connor
5
02:53
Top tips for job applications
Jill Miller
Related Videos
01:04
How can we make a good first impression when we speak to people on the phone?
Eve O’Connor
7 views
01:37
How can we use tone of voice to influence the behaviour of other people on the phone?
Eve O’Connor
5 views
01:19
How do you deal with difficult conversations over the phone?
Eve O’Connor
12 views
01:48
Making a confident first impression
Lou Harris
51 views
03:40
What advice do you have for people in telephone-based roles?
Annabel Robb
16 views
00:54
What tools and techniques can you use to build rapport over the telephone?
Eve O’Connor
11 views
01:43
Why is being good at public speaking important?
Michael Ronayne
3 views
00:41
Are there any key habits of people who can build great relationships?
Letitia Allman
14 views